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Student Resources

Read through these before your first class

HOW TO GET HERE

Location: 2nd Floor, 739 Gore Ave 
 

Enter the studio building through the double doors under the yellow awning marked 739.
 

Go up the stairs and through a second set of doors. Turn left to find a third set of doors and ring the doorbell on the right hand side, marked “Hand Eye Ceramics”.

 

One of our staff members will come let you in. Please be patient if it takes a minute or two. Make sure to pull our third door shut after entering.

 

The studio is behind the black door straight at the end of the hallway.

If the outside door is locked and you cannot get to the doorbell, please call your instructor (refer to your confirmation email for instructor phone numbers).
 

Before entering the final door leading to the studio, you will see a bathroom to your right. Please wash your hands for 30 seconds or more.

APRONS & TRIMMING TOOLS

Aprons, tools, and clay as well as any necessary additional materials are included for private workshops, group bookings and drop in classes.

If you are taking a 6 week wheel throwing class, you will need to purchase a trimming tool and an apron at your first class. Aprons are $17 + GST and trimming tools are $10 + GST.

You can purchase these as a bundle from our webstore.

 

Please keep the confirmation receipt to show to the instructor when you arrive for your first class.

 

Alternatively you can pay when you arrive, or bring cash ($28.35 after tax).
If you already have one or more of these items, you can purchase the individual tools or apron on the webstore.

 

Marking Your Tools
 

It’s very important to label your trimming tools so they don’t get lost. Please label with either electrical tape, nail polish or spray paint on the metal handle.

ADDITIONAL CLAY

9lbs of clay is included with your class with your 6 week class tuition. If you need additional clay, you must purchase it through the studio. No outside clay is allowed.
 

Click here to purchase additional clay.

HOLIDAYS

There are no classes on:

  • Monday, May 22nd (Victoria Day)

  • Saturday, July 1 (Canada Day)

  • Monday, August 7 (BC Day)

  • Friday, Sep 30th (Truth & Reconciliation Day)

  • Monday, Oct 10th (Thanksgiving)

  • Friday, Nov 11th (Remembrance Day)

  • Saturday, Dec 24th (Christmas Eve) until Monday, Jan 1st (New Year's Day)

 

Not to worry, you won't miss a session, everything is just shifted back one week to accommodate the holiday. Private bookings will not be affected by holidays.

RETURN POLICY

Refunds are only available up to 10 business days before the class starts and a $65 admin fee is charged for all refunds. A $15 admin fee is charged for any class time changes.

 

Any classes interrupted by a mandatory or voluntary closure of the studio due to COVID-19 will be postponed and a class credit is to be redeemed within 6 months of the postponement. 
 

If you are individually affected by COVID-19, an equivalent amount of open studio sessions will be granted with a doctor's note provided. There are no refunds due to COVID-19. 
 

  • Open studio credits may not be sold.

  • Clay may not be purchased with credits. 

  • Open studio is on Mondays 9am-12pm, Wednesdays 9:30am-12:30am,  Fridays 3:30pm-6:30pm, and Saturdays and Sundays 4pm - 7pm.

  • Spots must be reserved if using as a make up.

  • Only one open studio can be used as a make up per term if missed class was not due to COVID-19. 

  • Make ups are not guaranteed as open studios may become full.

  • There is no instruction in open studios, rather open studio is a practice time.

MISSED GLAZE CLASS?

So you missed a glaze class, here's what to do.

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